Effective date: 24 April 2025 | Last revised: 30 April 2025
This Privacy Policy explains how Ivyplus Ltd (“Ivy+”, “we”, “our”) collects, uses, shares and safeguards personal data when you interact with our services, website or community (the “Services”). It is drafted to comply with:
Ivyplus Ltd (Company No. 153 967 80), 128 City Road, London,
United Kingdom, EC1V 2NX is the data controller for the Services.
Data-Protection Contact: contact@ivyplus.xyz
Data we collect falls under the categories below. We never request special-category data unless explicitly noted and justified (see § 2.7).
Under Art. 6 UK GDPR we must have a lawful ground for each purpose. Key examples:
Purpose | Lawful Basis |
---|---|
Evaluate membership application | Contract Art. 6(1)(b) |
Operate the member platform & chats | Legitimate interest Art. 6(1)(f) |
Send event emails / newsletters | Consent Art. 6(1)(a) & PECR reg. 22 |
Detect fraud / misuse | Legitimate interest Art. 6(1)(f) |
Comply with tax & AML regulations | Legal obligation Art. 6(1)(c) |
Ivy+ does not rely solely on automated processing to make legal or similarly significant decisions about you. Candidate screening uses a hybrid model (algorithmic ranking + human committee review). You may request human intervention or challenge a decision (UK GDPR Art. 22).
Personal data is shared only with subprocessors bound by written
contracts conforming to Art. 28 UK GDPR. A current list is available on
request and includes: AWS (London, Frankfurt), Vercel (Germany), Upstash (EU),
Sendgrid (USA – SCCs), HubSpot (EU data centre).
Transfers outside the UK rely on:
We retain application data for 24 months if an applicant is declined, or the duration of membership + 7 years for accepted members (for tax audit). Logs are pruned after 12 months. Backup archives are encrypted and destroyed on a 35-day rolling basis. Deletion requests are honoured within 30 days except where continued processing is required by law.
Controls include TLS 1.3, encryption-at-rest (AES-256), MFA for staff, ISO 27001-certified hosting, weekly vulnerability scans and annual penetration tests. In the event of a personal-data breach likely to result in risk to your rights and freedoms, Ivy+ will notify the ICO within 72 hours and affected individuals without undue delay, in line with Art. 33-34 UK GDPR.
You may exercise the following rights free of charge once every 12 months:
Requests should be sent to contact@ivyplus.xyz. We will respond within one calendar month. Proof of identity may be required.
Ivy+ uses first-party cookies for authentication and third-party cookies (e.g., Google Analytics v4 with IP-anonymisation). You can opt out via our cookie banner or change settings in your browser. Full details are provided in our separate Cookie Policy.
The Services are not directed to individuals under 18. If we learn we have collected personal data from a child without verifiable parental consent, we will delete it promptly.
We encourage you to contact our DPO first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow SK9 5AF, UK (ico.org.uk/make-a-complaint).
We may amend this Policy to reflect legal or operational changes. The “Last revised” date will update accordingly and material changes will be announced via email or in-app notification 14 days before they take effect.
© 2025 Ivyplus Ltd — All rights reserved.